Frequently Asked Questions

General Questions:

Q: What is SKR Career Guidance?
A: SKR Career Guidance is an educational app that helps students find relevant courses, colleges, and institutions. It provides details on admission processes, available study options, and offers guidance throughout the application process.

Q: How do I create an account on the SKR Career Guidance app?
A: To create an account, download the app from the Play Store, then follow the prompts to enter your details and complete registration. You’ll receive a verification email/SMS to activate your account.

Q: Who can use the app?
A: The app is intended for users aged 13 and above. By using the app, you confirm that you meet this requirement.

Subscription and Payment:

Q: What are the subscription packages available on SKR Career Guidance?
A: We offer several subscription packages designed to suit different educational needs. For detailed information on each package, please visit the “Subscriptions” section within the app.

Q: How do I subscribe to a package?
A: Once you’ve created an account, go to the “Subscriptions” section, select your preferred package, and follow the payment instructions. Your subscription will activate upon successful payment.

Q: Can I cancel my subscription?
A: Yes, you can cancel your subscription at any time. However, please note that refunds are only available in certain situations, as outlined in our Refund & Cancellation Policy.

Q: What payment methods are accepted?
A: We accept various payment methods, including credit/debit cards, UPI, and digital wallets, through our secure payment gateway.

Data Privacy and Securit:

Q: How does SKR Career Guidance use my personal data?
A: We collect personal data to improve your experience and tailor recommendations. For a complete understanding of how we use data, please refer to our Privacy Policy.

Q: Is my data secure on SKR Career Guidance?
A: Yes, we are committed to protecting your data and use secure technologies to keep your personal information safe. We do not share your data with third parties without your consent, except as required by law.

Technical Support:

Q: What should I do if the app is not working correctly?
A: Try closing and reopening the app. If the issue persists, check for app updates on the Play Store. For further help, you can reach out to our support team via the “Contact us” section in the app.

Q: How can I contact customer support?
A: You can reach our customer support team through the “Contact us” section within the app or email us at [support@skrcareerguidance.com]. Our team will respond as soon as possible to assist you.